Privacy Policy

1. General Provisions
This Privacy Policy governs the collection, storage, use, and protection of personal data of users of the website http://goldagrain.kz (hereinafter referred to as the "Site"), owned by LLC «Golda Grain» (hereinafter referred to as the "Company"). By using the Site, you agree to the terms of this Policy.

2. Purpose of Data Collection
The Company collects personal data for the following purposes:
- Processing orders and providing services;
- Communicating with users;
- Improving the quality of service;
- Conducting market research and distributing promotional materials.

3. Types of Data Collected
The Company may collect the following data:
- Full name;
- Email address;
- Phone number;
- Delivery address;
- IP address;
- Data obtained through cookies and other technologies.

4. Use of Data
Personal data is used for:
- Processing orders and providing services;
- Communicating with users;
- Analyzing user behavior on the Site;
- Distributing promotional and informational materials (with the user's consent).

5. Disclosure of Data to Third Parties
The Company does not disclose personal data to third parties, except in cases where it is necessary for:
- Fulfilling obligations to the user (e.g., sharing data with a delivery service);
- Compliance with the legislation of the Republic of Kazakhstan.

6. Data Protection
The Company takes all necessary measures to protect users' personal data, including:
- Using SSL encryption;
- Restricting access to data;
- Conducting regular security audits.

7. User Rights
The user has the right to:
- Request access to their personal data;
- Correct or delete their data;
- Withdraw consent to the processing of their data.

8. Contact Information
For any questions related to the processing of personal data, you may contact us at:
- Email: info@goldagrain.kz;
- Phone: +7 701 730 75 83;
- Address: 98A Masanchi Street, Office 51.

9. Changes to the Policy
The Company reserves the right to make changes to this Policy. The current version of the Policy is always available on the Site.

Last updated: March 21, 2025.